Frequently asked questions

Here are some of our most frequently asked questions, but if you don't find the answer you're looking for, please don't hesitate to get in touch!

How long will my child be in a shoe?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Is it okay for my next child to wear the shoes of their older sibling?

It's not a good idea to pass down shoes because everybody’s foot is different. For example, if the older one had a wide foot and the younger one has a narrow foot for sure, they shouldn't be wearing that shoe or vice versa.

Do all shoes fit the same?

Not all shoes fit the same. While a child may fit in one shoe, they may have troubles with another shoe in the same size. Each company and style of shoe fits the foot differently. This stresses the importance of having your child's foot properly filled.

What is the best shoe for my child?

Children's shoes are designed to adapt to the structural and functional changes that a foot undergoes. During a child's first years, shoes are designed to be flexible and lightweight. As your child gets older, they become stronger and more active. For this reason, shoes are built sturdier and may be a bit heavier.

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